Community Guidelines & Ethical Conduct Policy

Effective Date: 3-15-2025
Last Updated: 3-15-2025

Vape Shop Maps Corp (“Company,” “we,” “us,” or “our”) is committed to fostering a safe, respectful, and ethical community for customers, stores, brands, wholesalers, and associations. These Community Guidelines & Ethical Conduct Policy outline the behavioral expectations for all users on the platform.

1️⃣ General Code of Conduct

✅ Users, businesses, and organizations must interact respectfully and professionally.
✅ Honest and fair communication is expected in reviews, listings, and interactions.
✅ All content must comply with local laws and platform policies.
✅ Vape Shop Maps does not tolerate harassment, abuse, or unethical behavior.

🚨 Prohibited Behavior Includes: 🚫 Hate speech, discrimination, threats, or bullying.
🚫 False, misleading, or defamatory content.
🚫 Spamming, excessive self-promotion, or deceptive marketing.
🚫 Manipulation of reviews or engaging in fraudulent activity.
🚫 Posting illegal, counterfeit, or unverified vape/hemp-related products.

2️⃣ Ethical Business Practices

✅ Stores, brands, wholesalers, and associations must:

• Accurately represent products, services, and pricing.
• Disclose all terms, fees, and refund policies to customers.
• Ensure all listed products comply with regional laws.
• Refrain from deceptive or manipulative advertising.

🚨 Prohibited Business Conduct Includes: 🚫 Selling restricted or illegal vape/hemp products.
🚫 Engaging in misleading sales tactics or bait-and-switch practices.
🚫 Using false product claims to boost sales.
🚫 Creating fake accounts to manipulate rankings or reviews.
🚫 Ignoring customer disputes or refusing lawful refunds.

3️⃣ Review & Feedback Guidelines

✅ Reviews must be based on genuine experiences.
✅ Businesses may respond to reviews professionally and respectfully.
✅ Users and businesses may not offer incentives for positive reviews.

🚨 Prohibited Review Manipulation Includes:

🚫 Posting fake reviews (positive or negative).
🚫 Paying users to leave reviews.
🚫 Deleting or hiding legitimate negative feedback.
🚫 Harassing or retaliating against users for leaving negative reviews.

4️⃣ Dispute Resolution & Conflict Management

✅ Businesses and users should attempt to resolve disputes directly.
✅ Vape Shop Maps is not responsible for resolving user-to-business disputes but may take action against policy violations.
✅ Users can report disputes or fraudulent activity via vapeshopmaps@gmail.com.

🚨 Violations may result in:

✅ Warnings, content removal, or temporary suspension.
✅ Permanent bans for repeated or serious violations.
✅ Legal action in cases of fraud, harassment, or illegal activity.

5️⃣ Content Posting & Advertising Guidelines

✅ Businesses and users must ensure that all content is legal, respectful, and accurate.
✅ Advertising must comply with our [Advertising & Sponsored Listings Policy].

🚨 Prohibited Content Includes: 🚫 False or exaggerated claims about vape products.
🚫 Promotion of illegal, banned, or unverified products.
🚫 Graphic, offensive, or NSFW material.
🚫 Unauthorized use of copyrighted materials.

6️⃣ Enforcement & Penalties

✅ Vape Shop Maps reserves the right to remove content, suspend accounts, or ban users/businesses violating these guidelines.
✅ Repeat offenders may be permanently banned from the platform.
✅ Serious violations, such as fraud, illegal product sales, or harassment, may result in legal action.

7️⃣ Changes to This Policy

✅ This policy may be updated periodically. Changes will be posted with a revised effective date.
✅ Users will be notified of major policy changes via email or in-app notifications.

8️⃣ Contact Us

For questions about this Community Guidelines & Ethical Conduct Policy, please contact:

📩 Email: vapeshopmaps@gmail.com
📍 Address: 116 agnes rd suite 200 knoxville,tn 37919
🌐 Website: www.vapeshopmaps.com / www.vapeshopmaps.ca / www.vapeshopmaps.co.uk

By using Vape Shop Maps, you acknowledge and agree to this Community Guidelines & Ethical Conduct Policy.